Identification and documents required
What documents do you need to apply?
You can only apply for parking permits at your principal place of residence.
You will need to provide identification as per the tables below.
Residential documentation for Visitor Parking Permits must be current and issued within the last three months of receipt. If the documentation is in your partner or housemate’s name, they should apply for the permit instead.
If your residential documentation has an alternative address or a PO Box listed as the mailing address (even if the service address is the property address), we will request additional documentation to support the application.
Note: landlords are not entitled to apply for registration based or visitor parking permits for personal use or on behalf of tenants.
Proof of vehicle ownership for registration based permits
You are required to submit vehicle identification when applying for a registration-based parking permit (this includes resident, combined and foreshore parking permits).
You must provide one (1) of the following documents with your application - choose from the list below that best applies to your circumstances.
You are: | Documents we accept |
Registered owner of the vehicle |
Note: the document must show your name, vehicle registration and the residential and garaging address must be detailed on the document. |
The primary driver, |
Note: the document must show your name as a listed driver, the vehicle registration and the residential and garaging address must be detailed on the document and match the property you are applying at. |
Applying for a company-registered vehicle |
Note: You may be required to provide additional residential identification for your registration-based application if you have not provided this before. We will contact you via email if this information is required. |
Proof of residency for Visitor Parking Permit applications
When you apply for a Visitor parking permit, you must provide one (1) of these documents.
Note: This must show your name and the residential address for the property eligible for this permit.
If you utilise a PO BOX for your mailing address, we will require additional residential identification. In these cases, we find home and contents or contents insurance is the best option.
We don’t accept a driver's license as residential ID.
You are: | Documents we accept |
Property owner |
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Renting with name currently on lease |
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Renting but name not on lease |
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Concession cards (if applicable)
The address details on your concession card must match the property address of your permit application and you must be the primary cardholder.
When you apply, show us your:
- Pensioner Concession Card – must be issued by Centrelink, Department of Health and Human Services or Department of Veterans’ Affairs
- Health Care Card and Low Income Health Care Card - must be issued by Centrelink or Department of Health and Human Services
- Commonwealth Seniors Health Care Card - must be issued by Centrelink, Department of Health and Human Services or Department of Veterans’ Affairs
- Department of Veterans’ Affairs (DVA) Gold Cards, including:
- Gold Card - War Widow (WW)
- Totally and Permanently Incapacitated (TPI)
Please note: we do not accept Seniors Cards, Student Cards or any other card not listed above.